Fees & Policies
We provide a flat rate for all assessments and services to ensure full financial transparency before you book. Fees are set in accordance with the Psychologists’ Association of Alberta’s recommended fee schedule of $235/clinical hour. Payments are due at the end of each appointment or testing session with the final payment due at the assessment feedback before the release of the final report. Sliding scale assessments fees may be available. Cost should not be a barrier to your child receiving help.
Insurance Coverage
We offer direct billing to many insurance providers including Sun Life Canada, Canada Life, Manulife Financial, Alberta Blue Cross, Group Source, Desjardins Insurance, Green Shield and many more. While Alberta Health Care does not currently cover psychological services, your private insurance company or health spending account may cover a portion or all of these costs. If you have questions about whether your insurance will cover psychological services, please contact your provider directly. You may be eligible to claim psychological services not covered by insurance as a medical expense on your income taxes.
Verification of Coverage Questions May Include:
Is psychological assessment / testing a covered benefit under my plan?
What professional designations are accepted? (i.e., Registered Psychologist, Registered Provisional Psychologist)
Is pre-authorization or pre-approval required? (A cost estimate can be provided by ACTivate Psychology Inc. as requested)
Is a physician referral or prescription required?
What is my maximum yearly coverage for assessment and psychological services?
Are there hourly or per-session limits on coverage?
Do you allow direct billing and/or the coordination of benefits?
Appointment Changes and Cancellations
Your appointment time has been reserved for you. For cancellations and appointment changes, please provide a minimum of 24 hours advance notice.
Assessment clients will be responsible for paying a late cancellation or no-show fee of $300 for missed testing sessions. Counselling and consultation clients will be charged the hourly rate of $235. If a member of your household is feeling unwell, in-person counselling or consultation sessions can be moved to video or telephone.
Shared Custody and Legal Guardianship
In Alberta, parents who are separated or divorced are both required to provide consent for psychological services. If you have sole custody of your child, a copy of court documentation must be provided at the parent intake meeting. Legal guardians must similarly provide guardianship documents.
